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User Guide

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Webcontrol Instructions

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User Guide

 
To begin free teleconferencing, all participants will need:
1. the dial in number received
2. access code
3. date and time scheduled

How to dial into a teleconference

1. Enter dial in number
2. Enter access code
3. Enter the # key
4. Conference starts in Conversation mode
5. Following are the additional keypad commands:

  • Participants
  • *3 Increase volume
  • *6 Mute individual line
  • *7 Un-mute individual line
  • *9 Decrease volume
  • *# Get participant count
  • ** Access menu/Return from menu

The host of the conference has access to additional conference features as follows:
 
  • Moderators
  • *1 Dial out to a participant
  • *2 Record a conference
  • *3 Increase volume
  • *4 Lock the conference
  • *5 Unlock the conference
  • *6 Mute individual line
  • *7 Un-mute individual line
  • *8 Control Entrance / Exit tones
  • *9 Decrease volume
  • 00 Request operator assistance
  • # Get participant count
  • ## Mute all participant lines
  • 99 Un-mute all participant lines


Access Recordings

Participants with Web Control can access their recordings on their online dashboard. The files will be present at the end of a conference. The files can be downloaded by right-clicking on the file.
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