Recording and Retrieval Instructions |
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| Available from the webcontrol dashboard. |
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- All recordings stored for a maximum period of 30 days
- Only available for download and listening
- Only the moderator can start and stop a recording
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| Instructions for recording using the phone line: |
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- *2 to start the recording
- *2 to stop the recording
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| Instructions for recording using webcontrol: |
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- during the conference click the record button
- you will hear that the recording has started
- click the record button again to stop recording
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| Recording Retrieval |
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| From the control panel of your dashboard, clicking on "WAV files" will show you a list of recorded conferences as illustrated below: |
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| Two available options for retrieval: |
- Listen to the recorded conference from the dashboard
- Right click on the wav file and save the file as target
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| Converting wav to mp3 format |
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To convert wave to mp3 you will need to download software from the internet. There are many options available depending on your operating system (Window, Linux, or Mac). Many are free and some are pay. You will find a list at: www.mp3-converter.com and we suggest the XingMP3 encoder because it is fast for converting large files like those with associated with conference calls. |
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| Contact Us for any further queries |
